When your high-efficiency front-loading washing machine or dryer stops working, many issues are simple to diagnose and can be repaired with just a few tools and some easy instructions. Whirlpool offers troubleshooting tips for its washers and dryers online along with other product information like user guides. Take a look at these common problems. Then, you can decide whether to call a technician and pay for a repair call and parts or try your hand at repairing the problem yourself.
Whirlpool Duet Dryer Will Not Start
Problem: If nothing happens when you press the start button, try these Whirlpool Duet dryer troubleshooting tips.
Water Standing in Whirlpool Duet Washer
Problem: Water accumulates in the bottom of the Duet washer drum between loads of laundry.
Whirlpool Duet Washer Door Will Not Lock
Problem: The door latch only works intermittently. If the standing water is clear and clean, it is probably accumulating due to a failed inlet valve on the washer. Turn off the hot and cold water sources completely (or disconnect the hoses) after doing a load of laundry and wait a few hours to see if the problem happens. If no water accumulates, then the problem is being caused by the inlet valve leaking water, and a valve repair or replacement is needed.
Whirlpool Duet Washer Door Will Not Unlock
Problem: The Duet washer door will not unlock at the end of a complete cycle. Before you pry open the door and cause extensive damage, follow these steps. If the problem happens again, the door lock/latch should be replaced.